My Case is Cuter *FREE Shipping on all domestic orders over $100 International FREE Shipping Over $150
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Shipping Policy and Returns

All items are shipped within 2 to 3 business days.

Our carriers use tracking numbers to help you see when your package is shipped and when it is out for delivery.

Please allow two weeks plus handling time for your items to arrive. 

International Customers can expect packages after 10 business days.

We may use different suppliers to bring you the best items. You may receive more than one package depending on the mix of your order.

 

Shipping

  • Your order will be shipped within 3 to 5 business days (excludes weekends and public holidays) of payment being received. We endeavour to pack and ship the next day whenever possible.
  • We ship worldwide from Los Angeles so please keep this in mind in regards to postage delivery times to your country.
  • Shipping costs are calculated at checkout by US Post.
    • US orders can be shipped via:
      • Regular Shipping with Tracking
    • International orders can be shipped via:
      • Regular International Post with Tracking
    • All international customers are responsible for customs import taxes and duties within their own country. 

    We accept returns within two weeks of purchase. Items must be in original condition for a full refund.

    TAXES & DUTIES

    Customs authorities require that we state the value of your order directly on your package(s). All applicable customs, import duties, fees, taxes, and any other charges are the customer’s responsibility (even if you refuse any shipments upon delivery).

    CURRENCY CONVERSIONS

    While you can choose your local currency through the Currency Selector at the top of our website, all items are priced and charged in US dollars at checkout. The bank that has issued your credit card determines the exact exchange rate that you will be charged, but it should match closely with the current rate. My Case is Cuter is not responsible for any price differences determined by your bank.

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    Buyer Pays return shipping cost to

  • My Case is Cuter
  • P.O. Box 1740
  • El Monte, CA 91732